F A Q
 

I received the wrong merchandise. 
How can I return it and get the stuff I ordered ?

Just give us a call and we will issue a “call tag” to pick it up at your business or home.   The correct merchandise will be shipped, if in stock, and billed the day you call and you will be issued a credit for the returned goods when we get them back.
Some stuff I ordered was not in my box.
The invoice will show what was shipped and anything that was not in stock.

Our computer tracks backorders for our customers and they are shipped out asap when they arrive in our warehouse.

Please check to see if the item is on backorder.  If it shows shipped  we apologize for the inconvenience. 

Please contact us so we can resolve the issue.
Do you have a cost recovery system available that I can use to charge for the fasteners
I use in my business ?
Yes we do. We have a program from
Au-ve-co Products  called “Fastrack”. 

Read all about this very efficient program.  Just click on the link to see how you can start saving money in your business.